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Why everyone hates the IT department →
infoneer-pulse: Traffic wardens, tax collectors, lawyers, (ahem) journalists… the list of occupations that inspire contempt among the public they serve has a new addition: IT support staff. “Everyone hates the IT department,” an executive with storage and data-recovery firm EMC told us recently. But why is there so much antipathy towards a department that is, after all, designed to help and...